Privacy policy
Privacy Policy
This Privacy Policy describes how 120HP Ltd ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from 120hp.co.uk (the "Site").
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
120HP Ltd
Email: hello@120hp.co.uk
Personal Information We Collect
When you visit the Site, place an order, or contact us, we may collect the following types of personal information:
- Contact details such as your name, billing address, shipping address, email address, and phone number
- Order information including products purchased, payment confirmation, and delivery details
- Account information if you create an account (such as login details)
- Communications you send to us (for example, emails or contact form messages)
- Technical information such as IP address, browser type, device information, and site usage data
How We Use Your Personal Information
We use your personal information for the following purposes:
- To process and fulfil your orders, including payment processing, shipping, and delivery
- To communicate with you about your order, account, or enquiries
- To provide customer support and manage returns, refunds, or claims
- To detect and prevent fraud, abuse, or security issues
- To improve and optimise our Site and services
- To comply with legal obligations
We process your personal data on the lawful bases of contract performance, legal obligation, legitimate interests, and consent (where applicable).
Sharing Your Personal Information
We share your personal information with trusted third parties only where necessary to operate our business. This may include:
- Shopify, which powers our online store
- Payment processors such as Shopify Payments, PayPal, or other payment providers
- Shipping and courier providers to deliver your order
- IT, security, analytics, and website performance service providers
We do not sell your personal information.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our Site, analyse usage, and enhance your shopping experience. You can manage cookie preferences through your browser settings.
For more information, please refer to Shopify’s cookie policy.
Marketing Communications
If you choose to receive marketing communications from us, you may opt out at any time by using the unsubscribe link in our emails or by contacting us directly.
We do not send unsolicited marketing emails.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data, where applicable
- Object to or restrict certain processing of your data
- Request a copy of your data in a portable format
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Data Security
We take reasonable technical and organisational measures to protect your personal data. However, no method of transmission over the internet is completely secure.
International Transfers
Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: