Terms of service

Terms of Service

These Terms of Service ("Terms") govern your use of the website www.120hp.co.uk (the "Site") and any purchases made from 120HP Ltd ("we", "us", or "our"). By accessing our Site or placing an order, you agree to be bound by these Terms.

About Us

120HP Ltd
United Kingdom
Email: hello@120hp.co.uk

Eligibility

By using this Site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

Products & Descriptions

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, all products are subject to availability, and we reserve the right to correct errors or update information at any time without prior notice.

Pokémon Trading Card Game products are collectible items. Minor variations in packaging, print runs, or condition may occur and do not constitute a fault.

Orders & Acceptance

Placing an order constitutes an offer to purchase. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, stock availability, or misuse of promotions.

A contract is formed only once your order has been accepted and dispatched.

Pricing & Payment

All prices are displayed in GBP (£) unless stated otherwise and include VAT where applicable. Payment must be made in full at the time of ordering using the available payment methods.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted.

Shipping & Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by couriers, customs, weather conditions, or circumstances beyond our control.

Risk of loss passes to you upon delivery to the address provided. Ownership of goods passes once payment has been received in full.

Cancellations & Returns

Cancellations, returns, refunds, and exchanges are governed by our Returns Policy. Please review this policy carefully before placing an order.

Due to the collectible nature of Pokémon TCG products, sealed items must remain unopened to be eligible for return. Single cards may be shipped in tamper-evident packaging.

Faulty or Damaged Items

If an item arrives faulty or damaged, please contact us as soon as possible in accordance with our Returns Policy. Evidence may be required to support claims.

Intellectual Property

All content on this Site, including text, images, logos, graphics, and design, is owned by or licensed to 120HP Ltd and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

Limitation of Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, or consequential losses, including loss of profits, data, or business opportunities.

Consumer Rights

Nothing in these Terms affects your statutory rights under UK consumer law.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.

Changes to These Terms

We may update these Terms from time to time. Any changes will take effect once posted on this page. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions about these Terms, please contact us at hello@120hp.co.uk.