Contact information

Questions about an order, a product, or anything on the 120HP website? Get in touch and we'll be happy to help.

How to contact us

• Email: hello@120hp.co.uk. This is the best way to reach us. Please include your order number if you have one.
• Contact form: 120hp.co.uk/pages/contact
• Instagram: direct message @120hp.co.uk

We usually reply within 1 working day (Monday to Friday, excluding UK bank holidays). We are an online shop only, and cannot offer collection or in-person visits.

Returns

Please email us before returning anything. Our returns address and process are in our Returns & Refunds Policy.

Complaints

Email hello@120hp.co.uk with "Complaint" in the subject line. We aim to reply within 2 working days, and to resolve complaints within 14 days.

Company information

120HP Ltd
Registered in England and Wales, company number 14276441
VAT number: GB 422 1147 46
Registered office: The Old Cold Stores, Goshen Farm, Brenchley Road, Matfield, TN12 7DT, United Kingdom
Email: hello@120hp.co.uk